Provider-led care
Professionals define the care direction, review relevant information, and make each clinical decision.
Sensitive care deserves thoughtful safeguards.
Understand how access, client choice, provider oversight, AI assistance, and security safeguards fit together before bringing Habit of Care into a practice.
Operating principles
Designed around oversight.
Software supports continuity while licensed professionals lead clinical judgment, emergency decisions, and the care relationship.
Client choice
Provider connections begin through invitation and approval. Sharing and participation follow the product’s consent-aware workflow.
Visible assistance
Agent actions, summaries, and care activity stay available for provider review.
Privacy and security safeguards
Protect access to care information.
Habit of Care’s privacy program describes administrative, technical, and physical safeguards for personal information.
- Encryption in transit and at rest
- Role-based access controls
- Multi-factor authentication where available
- Security assessment and vulnerability-management practices
- Data minimization and workforce training practices
- Breach notification in accordance with applicable law
Contractual security and compliance obligations are defined by the applicable customer agreement, order form, Business Associate Agreement, and governing law.
Access control
Permissions help limit workspace access to authorized providers, administrators, and care-team members.
Data handling
Personal information is used for service delivery, support, security, legal obligations, and other purposes described in the privacy policy.
Account protection
Secure credentials, supported authentication controls, and prompt incident reporting are shared responsibilities.
Customer agreements
Terms, privacy documents, and executed agreements define responsibilities for each customer relationship.
AI oversight
AI assistance under provider direction.
AI-supported features organize, suggest, and summarize routine follow-through inside a provider-configured workflow.
Configure
Define the focus, allowed categories, desired outcomes, and level of provider involvement before enabling agent-supported workflows.
Observe
Review actions, client activity, summaries, and relevant logs from the provider workspace.
Adjust
Edit plans, change assignments, pause automation, and make independent professional decisions based on the complete clinical context.
Clear roles in practice
Know who leads each important decision.
Clinical decisions
Habit of Care supplies software tools; diagnosis and prescribing stay with qualified clinicians.
Urgent support
Clients use the provider’s established plan or local emergency services for urgent needs. Platform activity follows the practice’s communicated review schedule.
Professional responsibility
Providers lead informed consent, assessment, records, mandated reporting, referrals, continuity, and termination decisions.
Policies and documents
Review the details.
These public documents describe general practices. Executed customer agreements control where their terms differ.
Privacy policy
Personal-information collection, use, sharing, retention, security, and individual rights.
Read the privacy policy →Terms
Service roles, acceptable use, ownership, professional responsibilities, and legal terms.
Read the terms →Security questions
Discuss procurement, contractual, privacy, and security requirements for a practice or organization.
Contact Habit of Care →Start with clarity
Bring the right questions to the table.
Review the product, safeguards, and organization-specific requirements before inviting clients.