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Review agent logs

Use run status, proposed actions, rationale, and approvals to audit and improve a workflow.

4 min readUpdated July 2026

Read a log entry

  • Confirm the client, run time, preset, and status.
  • Review proposed or completed actions and the available rationale.
  • Check whether an action required approval and who approved or rejected it.
  • Look for errors, skipped work, or repeated unsuitable suggestions.

Act on what the log shows

Approve only accurate and appropriate drafts. Reject unsuitable work, correct the preset or client context, and pause the workflow when the issue could repeat.

Use the log as context

Keep in mind

A recorded rationale explains the system output for provider review; verify the recommendation and any completed service through the relevant record.

Need more help?

Talk with product support

Tell us what you were doing and what went wrong. Include the page, device or browser, and any visible error. Do not send passwords, verification codes, payment details, or client information.

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