Agents
Agents overview
Understand provider-directed automation and the controls that keep routine follow-through reviewable.
What Agents do
Agents use a provider-selected preset, permitted client context, timing, and approval rules to prepare or carry out supported routine follow-through.
What the provider controls
- Conversation support and activity categories.
- Desired outcomes and monitoring settings.
- Frequency and whether the workflow is enabled for a client.
- Approval requirements for drafts or actions.
Provider review
Important
Providers review agent settings and activity, apply clinical judgment, and use direct assessment and established emergency procedures when needed.